The pool towels are only replaced once a day with only approx 6 towels at a time so bring your own. There are very few staff so you have to give a days notice if you want your room cleaned and even then it can take up to the following evening before you manage to get clean sheets/towels. The inside of the hotel rooms are old with wooden furniture & very old bathrooms. Thank you to the staff at Hilton Garden Inn LAX.…īeing from Scotland I don’t consider my self fussy when it comes to hotels so this is honest a review as it comes. A little patience, and empathy, can go a long way. You could see everyone was working hard, trying to please the guests and like most places nowadays, I can’t fault the hotel for making us wait for things. We also got good service, despite seeing the hotel short-staffed. It was clean and comfortable and well-maintained and that’s what is important. The furniture and carpeting is gold, brown and garnet, which isn’t the current style that favors grays, greige, teal and light blue but I can’t fault the hotel. I know some prior reviewers downgraded the hotel due to it’s dated decor and service but I will not. My husband had the continental only and I upgraded to the made to order breakfast (French toast) which we split. For $11 you can select the continental breakfast (juice, coffee, muffins, toast, danish, oatmeal, cereal and fruit) and for $3 more you can get a made-to-order breakfast on top of that (eggs any style, omelettes, French toast, pancakes, served with bacon, sausage and home fries). Woke up refreshed and had a great breakfast. Heard our neighbors a couple of times too (perhaps talking in the hall?) but that was it. Heard the planes overhead once or twice early in the evening but that was it. We had more than enough space to spread out for the two of us and our luggage. We booked a regular king room and it was HUGE with double sinks (!!!). We needed a place near LAX and Budget car rental and based on the reviews, decided to book here. We would however, be more than happy to stay in the El Segundo neighbourhood again. Despite the good breakfast, barman and friendly shuttle drivers, we probably wouldn’t chose to stay here again, on the basis of the relatively poor treatment we received from the member of staff at reception. We have high praise for the barman at the hotel, who was very friendly and made the hotel bar a fun place to be. If you are prepared to walk a little further, there are also some great little breweries nearby and we found everyone very friendly. The hotel is in a decent neighbourhood and there is a very good supermarket close by, as well as an ihop and other places to eat. We also spent an hour or so by the pool and it was a nice area to relax. After a ‘difficult’ search, a room with no interconnecting door and away from the lifts was found! The rooms here are starting to look a little dated, but are absolutely fine and we had a view of the pool. We went straight back down and explained the situation and really did not receive the type of response we have become used to with Hilton properties. We returned a couple of hours later and were swiftly checked in, so we headed to our room, only to discover it was next to the lift AND had an inter-connecting door. We understood and left our bags to go out for some lunch. Two things we always request not to have. We arrived early and the only rooms available were next to the lift, or had an inter-connecting door. Although we had difficulty understanding each other on the telephone, the shuttle arrived 15 - 20 minutes after we had called and we were the only people on the shuttle. As others had usefully mentioned in their reviews, you need to call the hotel when you have arrived so that they can send the shuttle. We chose this hotel on the basis that it was not far from the airport (but not right next to it), had a shuttle available and was also not too far from some places to eat and drink. Hotels near Loyola Marymount University.Hotels near Otis College of Art and Design.Hotels near Diversified Language Institute.Hotels near Marinello Schools of Beauty.Hotels near Quantum Veritas International University Systems / QVIUS.Hotels near Antioch University Los Angeles.Hotels near Argosy University Los Angeles. Hotels near Remedy Spa & Retail Therapy.Hotels near Sanctuary Spa at Bay Club South Bay.El Segundo Hotels with Laundry Facilities.El Segundo Hotels with Air Conditioning.Hilton Garden Inn LAX El Segundo Features.Hotels near Hilton Garden Inn LAX El Segundo.
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